Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies)

Mike Kuniavsky

	Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies)
	Published: 08 April, 2003
	Our price: List price: As of: July 05th, 2008 11:23:07 AM
	Author: Mike Kuniavsky

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Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies)

Twin fires raging along California central coast (AP)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/ap/20080705/ap_on_re_us/wildfires"><img src="http://d.yimg.com/us.yimg.com/p/ap/20080705/capt.9b9344db270a4e2396ff8a42488a260d.wildfires_cata117.jpg?x=130&y=84&q=85&sig=n5h8MFxp6_rtSUmwuna8kQ--" align="left" height="84" width="130" alt="A firefighter uses a drip torch to start a backfire on a wildfire burn in Big Sur, Calif., Friday, July 4, 2008. The raging blaze near Big Sur was one of more than 1,700 wildfires, mostly ignited by lightning, that have scorched more then 770 square miles and destroyed 64 structures across northern and central California since June 20, according to the California Department of Forestry and Fire Protection. (AP Photo/ Tony Avelar)" border="0" /></a>AP - Weary firefighters got no Independence Day reprieve from a pair of out-of-control wildfires that roared along California's central coast, chewing through opposite ends of an arid forest in the Los Padres National Forest.

Former Republican Sen. Jesse Helms dies at 86 (AP)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/ap/20080705/ap_on_re_us/obit_helms"><img src="http://d.yimg.com/us.yimg.com/p/nm/20080704/2008_07_04t153412_450x289_us_usa_helms.jpg?x=130&y=83&q=85&sig=i5vXXGZ5qgmFsa1rk5M33A--" align="left" height="83" width="130" alt="File image of former Republican Senator Jesse Helms speaking at the Christian Coalition Annual Meeting. (file/Reuters)" border="0" /></a>AP - Former Sen. Jesse Helms, an unyielding champion of the conservative movement who spent three combative and sometimes caustic decades in Congress, where he relished his battles against liberals, Communists and occasionally a fellow Republican, died on the Fourth of July. He was 86.

NJ party town relaxes rules on kegs, rude gestures (AP)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/ap/20080705/ap_on_re_us/rowdy_beach_town"><img src="http://d.yimg.com/us.yimg.com/p/ap/20080705/capt.61a93880a1a147f3b701a6cfaa4a1ca9.rowdy_beach_town_ny107.jpg?x=130&y=82&q=85&sig=Tvvwx.jtvjlWhaNVhkmftQ--" align="left" height="82" width="130" alt="In this Friday, June 21, 2002 file photo, visitors and residents spend the day on the beach in Belmar, N.J. Revelers in this Jersey shore party town can now legally drink from unregistered beer kegs and give people the finger. Belmar has scrapped laws relating to kegs and flipping the bird, on the grounds that they were difficult to enforce. (AP Photo/Brian Branch-Price)" border="0" /></a>AP - After battling rowdy renters and out-of-control keggers for decades, this Jersey shore party town has finally decided to lighten up a little.

Franken tries the switch from comic to Congress (AP)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/ap/20080705/ap_on_el_pr/entertainers_turned_politicians"><img src="http://d.yimg.com/us.yimg.com/p/ap/20080704/capt.f570d4d85cff42feb5be68f0b386ea16.entertainers_turned_politicians_wx108.jpg?x=85&y=130&q=85&sig=b9gr8iMdOg80LRIbS.4Snw--" align="left" height="130" width="85" alt="In this June 7, 2008 file photo, Al Franken, who is seeking the Democratic nomination for U. S. Senate from Minnesota, addresses delegates at the party's state convention in Rochester, Minn. (AP Photo/Jim Mone, File)" border="0" /></a>AP - Moving from celebrity to senator isn't exactly an untraveled path. But that doesn't mean comedian Al Franken, who is vying for a Senate seat in Minnesota, will coast to Capitol Hill on a wide, smooth road.

FBI probe latest setback for beleaguered Detroit (AP)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/ap/20080705/ap_on_re_us/detroit_struggles"><img src="http://d.yimg.com/us.yimg.com/p/ap/20080705/capt.6c7da8af30f44417bfc6cae4f9968833.detroit_struggles_mico101.jpg?x=130&y=91&q=85&sig=nbrvrLHq7C5wguGb79oMYg--" align="left" height="91" width="130" alt="Detroit City Council Council President Ken Cockrel Jr. leads the council during a meeting in Detroit, Monday, June 30, 2008. A mayoral text-messaging sex scandal, federal investigation into a City Council-approved $47 million sludge recycling deal, and poorly run and deficit-plagued public school system have dashed inroads toward respect and reopened Detroit to outside ridicule. (AP Photo/Carlos Osorio)" border="0" /></a>AP - Auto industry cutbacks, double-digit unemployment and one of the nation's highest home foreclosure rates have left Detroit with a dreary economic future.

Companies begin quest for oil, gas off Florida (AP)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/ap/20080705/ap_on_bi_ge/drilling_off_florida"><img src="http://d.yimg.com/us.yimg.com/p/ap/20080705/capt.nyol56007050857.drilling_off_florida_nyol560.jpg?x=130&y=86&q=85&sig=uP2_0Q_6RAvjjj2wHvXizA--" align="left" height="86" width="130" alt="In this March 28, 2006 file photo, the Discoverer Deep Seas drill ship sits on station off the coast of Louisiana as Chevron drills for oil in the Gulf of Mexico. If oil or natural gas deposits are found in the newly opened region off Florida's Panhandle, experts say it could further the push to explore other once-protected areas everywhere. (AP Photo/Alex Brandon, File)" border="0" /></a>AP - Oil companies once viewed drilling in the deep waters off Florida as cost prohibitive. Politicians feared even the slightest sign of support would be career suicide.

Rescue video shows duped rebels, elated hostages (AP)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/ap/20080705/ap_on_re_la_am_ca/colombia_hostages"><img src="http://d.yimg.com/us.yimg.com/p/ap/20080704/capt.6a4ddcd99cb1407899334a693ff3ad9e.colombia_hostages_xlat102.jpg?x=130&y=96&q=85&sig=0uGvaWD02RU9Yv7S2gAKOw--" align="left" height="96" width="130" alt="In this frame grab from a video released by Colombia's Army taken on July 2, 2008 and released on July 4, 2008, hostage Ingrid Betancourt, center, reacts while being rescued from captivity by a Colombian military mission in an unknown location in Colombia's Guaviare state. Betancourt is one of 15 hostages rescued by Colombia's military from the Revolutionary Armed Forces of Colombia, or FARC. Betancourt was abducted by the FARC when running for president in Feb. 2002. (AP Photo/Colombian Army)" border="0" /></a>AP - Colombian military intelligence agents posing as aid workers and a media crew flew to the jungle aboard a white helicopter, staging a mock humanitarian mission that rebels were told would ferry their hostages to another camp for talks on a prisoner swap.

Study: Orangutan populations declining sharply (AP)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/ap/20080705/ap_on_sc/asia_orangutans"><img src="http://d.yimg.com/us.yimg.com/p/ap/20080705/capt.1cb9e04e732243abbf5a8ca34aa17353.indonesia_orangutans_tok101.jpg?x=99&y=130&q=85&sig=SihLSV1nro2Eu5CZ1Ggz1g--" align="left" height="130" width="99" alt="In this Nov. 8, 2007, file photo, Moni, a 17-year-old orangutan, carries her four-day-old baby at Gembira Loka zoo in Yogyakarta, Indonesia. The numbers of orangutans in Indonesia and Malaysia had declined sharply mostly due to illegal logging and the rapid expansion of palm oil plantations, a researcher said. (AP Photo/Slamet Riyadi, FILE)" border="0" /></a>AP - Orangutan numbers have declined sharply on the only two islands where they still live in the wild and they could become the first great ape species to go extinct if urgent action isn't taken, a new study says.

Spitzer call girl drops 'Girls Gone Wild' lawsuit (AP)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/ap/20080705/ap_on_re_us/girls_gone_wild_spitzer_call_girl"><img src="http://d.yimg.com/us.yimg.com/p/ap/20080705/capt.nyol55507050228.girls_gone_wild_spitzer_call_girl_nyol555.jpg?x=130&y=99&q=85&sig=3EOWpIfNW.Y7ywGkYLCJJw--" align="left" height="99" width="130" alt="This undated image obtained from a MySpace Web page shows Ashley Dupre, the former call girl for ex-Gov. Eliot Spitzer of New York. Dupre dropped a $10 million lawsuit claiming 'Girls Gone Wild' founder Joe Francis exploited her image and name on the Internet. (AP Photo, file)" border="0" /></a>AP - The call girl involved in a scandal that brought down New York's former governor has dropped a lawsuit claiming "Girls Gone Wild" founder Joe Francis exploited her image and name on the Internet.

One more time: Federer vs. Nadal at Wimbledon (AP)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/ap/20080705/ap_on_sp_te_ga_su/ten_wimbledon"><img src="http://d.yimg.com/us.yimg.com/p/ap/20080704/capt.95414f11607f444984dcd11cd92e8e7c.aptopix_britain_wimbledon_tennis_xwim160.jpg?x=92&y=130&q=85&sig=CjfAncMtw.KE3L7BDm2JdA--" align="left" height="130" width="92" alt="Switzerland's Roger Federer reacts as he defeats Russia's Marat Safin, in their Men's Singles semifinal on the Centre Court at Wimbledon, Friday, July 4 , 2008. (AP Photo/Kirsty Wigglesworth)" border="0" /></a>AP - Add up all of Roger Federer's greatness on grass courts, and the numbers are striking: 40 wins in a row at Wimbledon, 65 overall on the surface.

Colombia shows rescue video (Reuters)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/nm/20080705/ts_nm/colombia_hostages_dc"><img src="http://d.yimg.com/us.yimg.com/p/nm/20080705/2008_07_04t205930_450x338_us_colombia_hostages.jpg?x=130&y=97&q=85&sig=lZvC8hl9xLpJ_SJQtqP9Ug--" align="left" height="97" width="130" alt="Colombian politician Ingrid Betancourt (C) and other hostages wait to board a helicopter during a rescue operation in Colombia July 2, 2008 in this frame grab taken on July 4, 2008. Betancourt, 3 Americans and 11 other hostages, were rescued on Wednesday by the Colombian military after many years in the jungle as captives of leftist guerrillas from the Revolutionary Armed Forces of Colombia (FARC). (Handout/Reuters)" border="0" /></a>Reuters - Colombia showed a video on Friday of the rescue of Ingrid Betancourt and 14 other hostages where their anger turned to ecstasy as theater-trained military agents duped and overpowered leftist rebels.

Several thousand anti-G8 protesters rally in Japan (Reuters)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/nm/20080705/ts_nm/g8_protests_dc"><img src="http://d.yimg.com/us.yimg.com/p/nm/20080705/2008_07_05t065943_450x303_us_g8_protests.jpg?x=130&y=87&q=85&sig=n4PpkexHxjfDSFanS.lnyg--" align="left" height="87" width="130" alt="Anti-G8 activists wear masks and hold up cutouts of G8 countries' leaders during a march in Sapporo on Japan's northern island of Hokkaido July 5, 2008 ahead of next week's G8 Hokkaido Toyako Summit. (Issei Kato/Reuters)" border="0" /></a>Reuters - Several thousand people rallied on Saturday on the streets of central Sapporo, Japan, to protest against a Group of Eight summit due to start next week at a luxury hotel a two-hour drive away.

Former Senator Jesse Helms dies at 86 (Reuters)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/nm/20080705/pl_nm/usa_helms_dc"><img src="http://d.yimg.com/us.yimg.com/p/nm/20080705/2008_07_04t104738_450x350_us_usa_helms.jpg?x=130&y=101&q=85&sig=OsZUknExGc4Ke3v4QOtpWA--" align="left" height="101" width="130" alt="Former Republican Sen. Jesse Helms is shown in this undated file image. (Robert Padgett/Reuters)" border="0" /></a>Reuters - Jesse Helms, a die-hard anti-communist firebrand who championed a wide range of conservative causes in his 30 years in the U.S. Senate, died early on Friday, aged 86, his foundation said.

Lebanese leaders close to government deal: sources (Reuters)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/nm/20080705/ts_nm/lebanon_government_dc"><img src="http://d.yimg.com/us.yimg.com/p/nm/20080705/2008_07_05t034913_450x294_us_lebanon_government.jpg?x=130&y=84&q=85&sig=mU6KizwHQ1X_Pq62jm09SQ--" align="left" height="84" width="130" alt="A Lebanese soldier sits on an armoured personnel carrier in front of a giant poster of Prime Minister Fouad Siniora in Beirut May 28, 2008. Lebanese leaders are close to a deal on the formation of a national unity government as stipulated in an agreement that ended the country's political crisis, political sources said on Saturday. (Jamal Saidi/Reuters)" border="0" /></a>Reuters - Lebanese leaders are close to a deal on the formation of a national unity government as stipulated in an agreement that ended the country's political crisis, political sources said on Saturday.

Firefighters hold line on two California wildfires (Reuters)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/nm/20080704/ts_nm/california_fires_dc"><img src="http://d.yimg.com/us.yimg.com/p/nm/20080705/2008_07_04t194639_450x365_us_california_fires.jpg?x=130&y=105&q=85&sig=bZFBv_RG3KeiAf9Mf3iMzg--" align="left" height="105" width="130" alt="A firefighter works to extinguish a blaze that burned to the shoulder of Highway 1 during a wildfire in Big Sur, California July 4, 2008. California firefighters held the line overnight on two wildfires burning along the California coast that threatened more than 4,000 homes and other structures, fire officials said on Friday morning. (Robert Galbraith/Reuters)" border="0" /></a>Reuters - Exhausted California firefighters worked on Friday to contain two wildfires threatening homes along the coast before sundown, when shifting winds were expected to give the blazes more power.

Obama mixes politics, holiday barbecue (Reuters)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/nm/20080704/pl_nm/usa_politics_obama_dc"><img src="http://d.yimg.com/us.yimg.com/p/nm/20080704/2008_07_04t164741_450x324_us_usa_politics_obama.jpg?x=130&y=93&q=85&sig=uiqKVaVwK1ApBWB07_rD3g--" align="left" height="93" width="130" alt="Democratic US presidential candidate Senator Barack Obama (D-IL) addresses a news conference after meeting with his foreign policy advisory panel of former Democratic U.S. government officials at a hotel in Washington June 18, 2008. (Jim Bourg/Reuters)" border="0" /></a>Reuters - Democrat Barack Obama mixed presidential politics with parades and barbecue on U.S. Independence Day on Friday, celebrating his daughter's birthday with a picnic and fireworks in Montana.

U.S. champion retains hot dog eating title (Reuters)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/nm/20080704/ts_nm/usa_hotdogs_dc"><img src="http://d.yimg.com/us.yimg.com/p/nm/20080704/2008_07_04t163409_450x300_us_usa_hotdogs.jpg?x=130&y=86&q=85&sig=j6p.XeSgtbYrBA_QH0kNjw--" align="left" height="86" width="130" alt="Joey Chestnut (R) holds his arm up after defeating Takeru Kobayashi of Japan (L) in overtime at Nathan's annual hot dog eating contest in New York, July 4, 2008. (Lucas Jackson/Reuters)" border="0" /></a>Reuters - U.S. defending champion Joey Chestnut won the annual Nathan's Famous Hot Dog Eating Contest on Friday by downing 64 hot dogs in a competition that stretched into a first-ever overtime.

Big protest planned for Seoul against beef and Lee (Reuters)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/nm/20080705/ts_nm/korea_protest_dc"><img src="http://d.yimg.com/us.yimg.com/p/nm/20080705/2008_07_05t053048_450x382_us_korea_protest.jpg?x=130&y=110&q=85&sig=0ZY4DboCICzIYl1n_WKLIA--" align="left" height="110" width="130" alt="A farmer shouts slogans during a rally to demand the full-scale renegotiation of the U.S. beef import deal and the resignation of South Korean President Lee Myung-bak in Seoul July 5, 2008. Polls show that most South Koreans oppose a U.S. beef import deal President Lee struck in April to open the market to U.S. beef but about two-thirds of respondents say it is also time to halt the rallies that have grown more violent in recent weeks. The signs read, 'Keep our dining table (from the U.S. beef)'. (Jo Yong-Hak/Reuters)" border="0" /></a>Reuters - South Korean police said they expect about 35,000 to gather on Saturday for a protest against a U.S. beef import deal and the polices of the new president, whose government has faced a crisis due to the weeks of street rallies.

Betancourt has medical check-up after hostage ordeal (AFP)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/afp/20080705/ts_afp/francecolombiarebelshostages"><img src="http://d.yimg.com/us.yimg.com/p/afp/20080705/capt.cps.mxh44.050708131337.photo00.photo.default-245x147.jpg?x=130&y=78&q=85&sig=hunbNHM7ic5U3rPj7w007Q--" align="left" height="78" width="130" alt="Ingrid Betancourt has checked in to a French hospital for tests that should reveal any medical problems following her six years as a captive in the Colombian jungle.(AFP iactiv)" border="0" /></a>AFP - Ingrid Betancourt checked in to a French hospital on Saturday for tests that should reveal any medical problems following her six years as a captive in the Colombian jungle.

Protesters rally ahead of G8 summit (AFP)

<a href="http://us.rd.yahoo.com/dailynews/rss/topstories/*http://news.yahoo.com/s/afp/20080705/ts_afp/g8summitdemo"><img src="http://d.yimg.com/us.yimg.com/p/afp/20080705/capt.cps.mxh13.050708112024.photo00.photo.default-376x512.jpg?x=95&y=130&q=85&sig=TSByJB34zmy_wtMMB_71Og--" align="left" height="130" width="95" alt="Anti-G8 activists walk past a mask of George W. Bush during a demonstration in Sapporo, Japan. Thousands of farmers and activists from around the world demonstrated in Sapporo ahead of next week's G8 summit.(AFP/Jewel Samad)" border="0" /></a>AFP - Thousands of farmers and activists from around the world demonstrated Saturday in the northern Japanese city of Sapporo ahead of next week's summit of the Group of Eight rich nations.

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